Privacy Policy

Introduction

Welcome! This Privacy Policy explains how we collect, use, and protect your information when you use PitchBuddy ("we", "us", or "our"), an AI-powered speaking practice tool.

By using PitchBuddy, you agree to the practices described below. We're committed to transparency and protecting your privacy.

1. Information We Collect

PitchBuddy is designed to collect minimal personal data. We only collect what's needed to make the app work and improve your experience.

a. Information You Provide

• Waitlist Information: When you join our waitlist, we collect your email address through YouForm. You may also optionally provide your name or use case preferences.
• Contact Information: If you contact us directly (e.g., via email), we may store that correspondence to respond to your inquiry.

b. Automatically Collected Data

• Device Information: Basic technical details (e.g., device type, operating system, browser version) may be collected for performance optimization and to ensure the app works properly on your device.
• Usage Data: We may collect anonymous usage patterns to understand how features are used and improve the app experience. This data is not linked to your personal identity.

2. How We Use Your Information

We use your data to:

• Provide AI-powered feedback on your speaking practice
• Notify you when PitchBuddy becomes available and send product updates
• Respond to support requests and feedback
• Analyze anonymous usage patterns to improve features
• Ensure app performance and prevent technical issues

We never sell or rent your data to third parties, and we do not share your data with advertisers.

3. Audio Processing

PitchBuddy analyzes your spoken practice sessions using AI, but we do not save or store your audio. The audio is processed temporarily during your session and then automatically discarded.

Here's how it works:

• Real-Time Processing: When you record a practice session, your audio is processed in real time to generate feedback on clarity, pacing, filler words, and other speaking metrics.
• No Storage: Your audio recordings are not saved or stored on our servers. They exist only temporarily in memory during processing.
• Immediate Deletion: Once feedback is generated, the audio data is automatically and permanently deleted. We only keep the feedback results and performance metrics (like your speaking score or improvement trends).
• Privacy First: Your actual voice recordings never leave your device in a stored format. We process them to help you improve, then they're gone.

4. Waitlist Data

When you join our waitlist, we collect your email address through YouForm, our waitlist management service. This information is used solely to:

• Notify you when PitchBuddy becomes available
• Send you updates about product development and new features
• Provide early access opportunities when applicable

You can unsubscribe from waitlist communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Device & Usage Data

We collect basic device and usage information to ensure PitchBuddy works properly on your device and to improve the overall experience:

• Device type and operating system version
• Browser type and version (for web version)
• Session duration and features used
• Performance metrics and error logs (to fix bugs)

This data is collected anonymously and used only for technical improvements, not for advertising or tracking.

6. Cookies & Analytics

We use basic cookies and analytics to understand how users interact with PitchBuddy:

• Essential Cookies: These cookies are necessary for the platform to function properly and cannot be disabled.
• Analytics: We use basic analytics to understand usage patterns, identify technical issues, and improve our service. This data is anonymous and not linked to your personal identity.
• No Third-Party Tracking: We do not use third-party advertising or tracking cookies.

You can control cookies through your browser settings, though disabling certain cookies may affect platform functionality.

7. Third-Party Services

PitchBuddy uses the following third-party services to operate:

• Vercel: Our platform is hosted on Vercel. Vercel processes data as necessary to provide hosting services. Please refer to Vercel's privacy policy for details on their data practices.
• YouForm: We use YouForm to manage our waitlist and collect email addresses. YouForm processes this information according to their privacy policy.

These services have their own privacy policies which govern how they handle your data. We encourage you to review their policies to understand their practices.

8. Data Security

We take the security of your data seriously:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
• Secure Hosting: Your data is stored on secure servers with restricted access. We use reputable hosting providers that comply with industry security standards.
• Access Controls: Only authorized personnel have access to user data, and access is logged and monitored.
• No Audio Storage: Since we don't store audio recordings, there's no risk of audio data breaches.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

9. User Rights

You have control over your data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your information through your account settings or by contacting us.
• Deletion: You can request deletion of your account and associated data at any time by emailing us at contact@pitchbuddyapp.com. Upon deletion, your personal data will be permanently erased from our systems within 30 days.
• Data Portability: You can request a copy of your data by emailing us.
• Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

To exercise these rights, please contact us at contact@pitchbuddyapp.com. We will respond to your request within a reasonable timeframe.

10. Children's Privacy

PitchBuddy is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13, we will promptly delete that data.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@pitchbuddyapp.com.

11. Updates to This Policy

We may occasionally update this Privacy Policy to reflect improvements or legal changes. We'll notify you via email or by posting the updated policy on this page if major changes occur.

We encourage you to review this Privacy Policy periodically. Your continued use of PitchBuddy after any changes indicates your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or data requests, please reach out to:

📧 contact@pitchbuddyapp.com

We are committed to addressing your privacy concerns and will respond to your inquiries as quickly as possible.